Privacy policy
Last updated: March 2026
Who we are
StalexAuto ("we", "us") operates an automotive workshop at Unit 2/44-48 Bentley Street, Williamstown North VIC 3016. This policy explains how we handle personal information when you use this website (https://www.stalexauto.com.au), contact us, or become a customer.
Information we may collect
- Contact and enquiry data: name, phone number, email address, vehicle registration or description, and messages you send via forms or email.
- Service records: information needed to perform servicing and repairs (including vehicle details and work history), invoicing and communication about your job.
- Technical data: standard server and analytics data (e.g. IP address, browser type, pages visited) where we use analytics or hosting logs — typically in aggregated or pseudonymous form.
Why we collect it
We use personal information to:
- respond to enquiries and provide quotes;
- book and deliver servicing and repairs;
- meet legal, insurance and regulatory requirements applicable to automotive businesses;
- improve our website and understand aggregate traffic patterns (where analytics are used).
Australian Privacy Principles
We take reasonable steps to protect personal information and to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), where they apply to our activities. If you believe we have mishandled your information, contact us first using the details below. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Cookies and third parties
Our site may use cookies or similar technologies for essential functionality and, if configured, analytics (e.g. Google Analytics). Third-party services embedded on the site (such as maps or fonts) have their own privacy policies. We do not sell your personal information.
Access and correction
You may request access to personal information we hold about you, or ask us to correct it, by contacting us at info@stalexauto.com.au or 0478 588 683. We may need to verify your identity before responding.
Contact
Privacy-related questions: info@stalexauto.com.au, or visit Contact.
This page is general information and not legal advice. For business-specific privacy documentation, consult a qualified professional.